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MagicFiles Support

Help, Bug Reports & Business Inquiries

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💬 We are here to help

Contact Us

Have a question, feedback, feature request, or spotted a bug? Drop us a message and we'll respond within 24-48 hours.

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Direct Email

For general support and partnerships:

support@magicfiles.online
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Privacy Officer

GDPR, CCPA & data inquiries:

privacy@magicfiles.online
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Response Time

We typically reply within 24 to 48 hours on business days.

📝 Send a Message

Frequently Asked Questions

Are all tools really 100% free?

Yes! All standard file utilities, PDF manipulation tools, image converters, and OCR capabilities are free forever, supported by clean web ads.

Are my files stored on your servers?

No. Over 80% of our tools execute strictly in your local device's memory using modern WebAssembly. Nothing is saved or shared.

Can I request a new tool?

Absolutely! Send us a message using the form above with your suggestion, and our development team will review it for upcoming releases.

How can I support MagicFiles?

You can support us by whitelisting our site on your ad-blocker or sharing our tools with your friends, colleagues, and study groups!